GENERAL TERMS & CONDITIONS
- Advertised prices are in Australian dollars and include GST. Typographical errors may occur, in which we shall make best endeavour to rectify, but are not responsible for.
- No information on this website regarding any product or service available for purchase constitutes a warranty or promise in respect to those products.
- We make every effort to display the products and colours as accurately as possible. However as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate. Please also understand that natural rugs can vary to our image shown due to the fact of its natural state. The sizing of the rugs is as close to standard size but can vary 5 to 10cm depending on the collection.
We can ship to virtually any address in Australia and offer FREE delivery with one of our courier partners. Please note that some remote NT, WA and QLD locations will incur an additional delivery charge which we will contact you after your order has been placed. You will then have the option to pay the additional amount, or accept a full refund.
- We will not be held responsible for any damage to any rug or runner after delivery. If a rug sometimes becomes unavailable due to being out of stock, we can place the rug on backorder if the customer wishes to do so. If this is the case we provide the customer with an approx eta of the rug which is also subject to change due to changes beyond our control. If this happens and the customer no longer wants to wait for the rug we are more than happy to provide a full refund back to the customer.
- If a refund is warranted, you will only be able to be refunded via the method in which you paid. Please note all special orders coming from overseas cannot be refunded once orders are placed.This also includes all the natural sisal rugs, as they are being made by order. Clearance purchases are final and can not be returned for exchange or refund.
- Gift Certificates are redeemable only online at ruglove.com.au are not redeemable for cash, and are non-refundable. Purchases exceeding available balance require the difference to be paid by another method.
- By using this website you show that you agree to all the above conditions.
- You agree to submit to the exclusive jurisdiction of the courts of Australia in the event of any dispute in relation to the use of this site.
Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Rug Love, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Rug Love reserves the right to review, change or modify existing these Terms and Conditions due to external market factors or other extenuating circumstances.